Services
We build reporting and reconciliation software for Amazon sellers on top of the Amazon Selling Partner API. Once you authorize your account, we turn the order, fee, settlement and inventory data Amazon exposes into profit, settlement and stock-reconciliation reports — without ever accessing buyer personal information.
It is built for sellers who use Fulfillment by Amazon and operate across more than one marketplace, and who need a clearer picture of profit and inventory across their stores.
Each service below states what it does, which Amazon data it uses and who it is for. The three services marked Planned are not offered today.
Service 01
Reconstructs your Amazon fees and settlement figures down to the line item, then reports profit by SKU, order and marketplace.
Financial event groups and transactions from the Finances API, and settlement reports from the Reports API (role: Finance and Accounting). No buyer information is used.
Any authorized seller account.
Service 02
Consolidates your orders and settlement deposits into reports you can export and audit.
Orders from the Orders API and settlement reports from the Reports API (roles: Inventory and Order Tracking, Finance and Accounting).
Any authorized seller account.
Service 03
Tracks FBA stock levels and inbound shipments and reconciles them against your own inventory records to surface discrepancies.
FBA inventory summaries, FBA inventory reports and inbound plans (roles: Amazon Fulfillment, Inventory and Order Tracking).
Sellers using Fulfillment by Amazon (FBA).
Service 04
Discovers the marketplaces your account participates in and scopes every data pull to the right region automatically.
Marketplace participations and seller account information (role: Selling Partner Insights).
Sellers operating in more than one Amazon marketplace.
Service 05
Listing-health and product-fee analysis to spot listings that are underperforming or overpaying fees.
Catalog items and product fees (role: Product Listing).
Any authorized seller account.
Service 06
Monitors your prices and competitive position to support repricing decisions.
Product pricing data (role: Pricing).
Any authorized seller account.
Service 07
Search-term and promotion-performance analytics to understand what drives traffic and conversions.
Search-term and promotion-performance reports (role: Brand Analytics).
Any authorized seller account.
Data usage
One row per SP-API role we request. We apply for seven roles, all of them normal (non-restricted) roles; three are held for planned features and are marked below. We do not request any Restricted Role and do not access buyer personally identifiable information.
| SP-API role | Data accessed | Why we need it | Retention |
|---|---|---|---|
| Finance and Accounting | Financial event groups, transactions, settlement reports | Produce profit, fee and settlement reporting | Only while strictly necessary to provide the authorized services or to meet an applicable legal, tax or regulatory obligation; permanently deleted within 30 days of the earliest deletion trigger in section 6 of our Privacy Policy, retaining only what a legal requirement obliges us to keep. |
| Amazon Fulfillment | FBA inventory summaries, FBA inventory reports, inbound plans | Track FBA stock and inbound shipments for reconciliation | Only while strictly necessary to provide the authorized services or to meet an applicable legal, tax or regulatory obligation; permanently deleted within 30 days of the earliest deletion trigger in section 6 of our Privacy Policy, retaining only what a legal requirement obliges us to keep. |
| Inventory and Order Tracking | Orders, order items, merchant listings data | Reconcile orders against inventory and cost records | Only while strictly necessary to provide the authorized services or to meet an applicable legal, tax or regulatory obligation; permanently deleted within 30 days of the earliest deletion trigger in section 6 of our Privacy Policy, retaining only what a legal requirement obliges us to keep. |
| Selling Partner Insights | Marketplace participations, seller account information | Discover active marketplaces to scope data pulls | Only while strictly necessary to provide the authorized services or to meet an applicable legal, tax or regulatory obligation; permanently deleted within 30 days of the earliest deletion trigger in section 6 of our Privacy Policy, retaining only what a legal requirement obliges us to keep. |
| Product Listing planned | Catalog items, product fees | Listing-health and fee analysis | Only while strictly necessary to provide the authorized services or to meet an applicable legal, tax or regulatory obligation; permanently deleted within 30 days of the earliest deletion trigger in section 6 of our Privacy Policy, retaining only what a legal requirement obliges us to keep. |
| Pricing planned | Product pricing data | Price monitoring and repricing analytics | Only while strictly necessary to provide the authorized services or to meet an applicable legal, tax or regulatory obligation; permanently deleted within 30 days of the earliest deletion trigger in section 6 of our Privacy Policy, retaining only what a legal requirement obliges us to keep. |
| Brand Analytics planned | Search-term and promotion-performance reports | Traffic and promotion analytics | Only while strictly necessary to provide the authorized services or to meet an applicable legal, tax or regulatory obligation; permanently deleted within 30 days of the earliest deletion trigger in section 6 of our Privacy Policy, retaining only what a legal requirement obliges us to keep. |
This application does not request or access Personally Identifiable Information about buyers — no buyer names, shipping addresses, phone numbers or email addresses.
Accordingly, we have not applied for any Restricted Role. The data we use, listed in the table above, is limited to order, transaction, settlement and inventory records at the SKU and order level, which our reporting and reconciliation features do not require buyer identities to produce.
If a future feature ever required PII, we would apply for the corresponding Restricted Role and update this page and our privacy policy before requesting that access.
Our employees, agents and contractors may process or access relevant data as necessary for delivery, support, maintenance and security, subject to the Data Processing Addendum and the applicable provider schedule. Access must be limited to the relevant work. Hosting and other service providers, the data involved, purposes and locations are identified in our Service Provider and Processing Location Schedule, which we provide before enabling a customer's connection; see section 7 of our Privacy Policy.
Reports depend on the records Amazon makes available at the time of each retrieval, on synchronization timing and on the business inputs you supply. They can lag Amazon's own systems and may contain delays or errors, so review them before relying on them for financial, inventory, tax or operational decisions. Our calculations reconcile Amazon records against your inputs. Any AI-assisted calculation will be disclosed in the relevant service description before it is used, and we do not use Amazon data or materials to train, develop or improve models.
Getting started
Contact us to discuss which services fit your account. Before anything is connected we confirm scope and price in a written Order and provide the Data Processing Addendum and the provider schedule that apply to it.
You receive a personal one-time sign-in link for your account on this site. This is the account your Amazon authorization will be linked to.
You start the connection here, review the requested access on Amazon, and confirm. Nothing is accessed before you consent.
Authorization can be withdrawn at any time from Seller Central. Access stops immediately.
Pricing is quotation-based. Before any paid service begins, we provide a written Order stating scope, price, billing frequency, currency, Subscription Term and any trial or setup fee. No fee arises from visiting this website, receiving an invitation or authorizing your Amazon account.
Unless an Order states otherwise, quotations and invoices are in US dollars (USD), recurring services are billed monthly in advance, and invoices are payable within 14 calendar days. A free trial must be agreed in writing and does not become paid automatically; Subscription Terms do not renew automatically. You may cancel a recurring service on 30 days' written notice, and we refund prepaid fees for periods after the cancellation takes effect. Full terms are in section 8 of our Terms of Service.
Email rayner@cloudrayai.com. Business hours are Monday–Friday, 09:00–18:00 (UTC+8); we aim to respond within 1 business day.
We support Amazon marketplaces across North America, Europe and the Far East. Because access is granted through your Selling Partner API authorization, coverage is not tied to any single marketplace — talk to us about your specific stores.
Reach out and we'll walk you through scope, pricing, and the authorization steps.
Contact us